![]() We have one bathroom in the middle of nowhere in the house and we don’t go there. My wife also said that if you have rigorous city water or regular water of any kind, your toilets are constantly dirty. We are always available for any additional questions. We would be happy to send you a copy of that live chat transcript for you to review the conversation you had with our sales rep. The conversation you had with technical support today explained that you would have to add a softener to deal with hard water, so a suggestion and solution was offered. As you noted in your feedback the system has resolved those water quality issues. We sold you the system that would resolve the issues you told us about which was the sulfur and bacteria. There is however a nasty sulphuric smell. We had it tested, and there is no bacteria. Your only concern was the following: "My husband and I bought a home in Texas that has well water. Regarding your claim of our system being a total waste of money and very shady We reviewed your live chat transcript with our agents and you never once mentioned you were concerned with or had hard water. Since you hired and paid that installer separate from Pelican Water, we recommend you contact them about the quality of their install. We are sorry to hear the installer you hired did not do the job in a satisfactory way. I don’t have it all off but I don’t see any more white stains and my dishes don’t have that smoke-like gray fog on the glass anymore. Now I don’t have all the hard water stains up on my faucets but I have to wet a paper towel in vinegar and lay it up there for about a few hours then the stain comes off after I scrape it. I just gotta change that filter, which the rep thought six months to a year would be fine. With Pelican, I don’t have to change the system out for a very long time. The water tastes good and everything’s good. And if you open the system, you have to be careful because it’s up high and you have to hold it underneath because it has water in it. I’ve got the double tanks and the filter and they can see all the dirt and debris if there’s any. If somebody walks into my house, they’re gonna pick my house over one that doesn’t have a water filtration system. #Macclean water treatment system plusThe Pelican system adds value to the home and it’s a plus any way you look at it. I got it for my whole house that is over 3,000 square feet with three and a half baths. So far, the Pelican system is working great. ![]()
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